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Life Claims Review Puts Communication Back in Focus Life Claims Review Puts Communication Back in Focus
04 Nov 2026: Paige Estritori

A new Life Code Compliance Committee inquiry has sharpened attention on how life insurers manage longer-running total and permanent disability and income protection claims, finding that earlier information requests and clearer communication could reduce avoidable delays for people already dealing with illness, injury or loss of income. - read more
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Insurance Articles

Underinsurance, Sum Insured and Policy Limits: What Australian Insurance Customers Should Understand
Underinsurance, Sum Insured and Policy Limits: What Australian Insurance Customers Should Understand
Underinsurance can leave households and businesses paying unexpected costs after a claim. This guide explains sum insured amounts, policy limits and sub-limits, and how to review cover more carefully before comparing insurance options. - read more
Boat Insurance: How a Specialist Broker Can Save You Time, Money, and Hassle
Boat Insurance: How a Specialist Broker Can Save You Time, Money, and Hassle
Boating can be an enjoyable pastime, but it also comes with risks. From accidents to theft, unexpected events can take a toll on your finances and boat. This is where boat insurance comes in. Boat insurance provides financial protection in the case of accidents, theft, or other damage to your vessel. - read more
Public Liability vs Professional Indemnity Insurance: Key Differences for Australian Businesses
Public Liability vs Professional Indemnity Insurance: Key Differences for Australian Businesses
Public liability and professional indemnity insurance protect Australian businesses against different types of risk. Public liability focuses on third-party injury or property damage connected with business activities, while professional indemnity focuses on claims arising from professional advice or services. - read more
Common Cyber Threats Facing Small Businesses and How Cyber Insurance Can Help
Common Cyber Threats Facing Small Businesses and How Cyber Insurance Can Help
Small businesses rely on digital systems for payments, customer records, communications and day-to-day operations. That reliance can also create exposure to cyber threats such as phishing, ransomware, data breaches, insider risks and malware. Cyber insurance may help a business manage some of the financial and practical consequences of a cyber incident, but it works best alongside strong cybersecurity practices. - read more
The Role of Life Insurance in Your Overall Financial Strategy
The Role of Life Insurance in Your Overall Financial Strategy
Life insurance can be one part of a broader financial strategy. It is designed to provide a benefit to nominated beneficiaries if the insured person dies, helping them manage debts, living costs and future obligations. Understanding how it works, where it fits and how to review cover can make it easier to consider alongside budgeting, saving, investing and estate planning. - read more

Knowledgebase
Rider:
An optional provision added to an insurance policy that provides additional benefits or coverage.