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Life Claims Review Puts Communication Back in Focus Life Claims Review Puts Communication Back in Focus
04 Nov 2026: Paige Estritori

A new Life Code Compliance Committee inquiry has sharpened attention on how life insurers manage longer-running total and permanent disability and income protection claims, finding that earlier information requests and clearer communication could reduce avoidable delays for people already dealing with illness, injury or loss of income. - read more
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Insurance Articles

How to Make a Boat Insurance Claim in Australia
How to Make a Boat Insurance Claim in Australia
Making a boat insurance claim can feel stressful after an accident, theft, storm or other loss. Understanding the usual claims steps, the information insurers may ask for and how your policy terms affect the outcome can help you approach the process more clearly. - read more
Australian Insurance Terms Explained: A Beginner's Guide to Policy Jargon
Australian Insurance Terms Explained: A Beginner's Guide to Policy Jargon
Insurance policies can be difficult to read when unfamiliar terms get in the way. This beginner-friendly guide explains common Australian insurance jargon, how policy documents are usually structured, and the key terms that can affect your cover, premiums and claims. - read more
How to Compare Insurance Providers in Australia
How to Compare Insurance Providers in Australia
Comparing insurance providers in Australia means looking beyond premiums to cover, exclusions, excesses, claims support and the pathway you use to get quotes. This guide explains how to compare insurers and the practical differences between using a broker, a comparison website or going directly to an insurer. - read more
Understanding Home Insurance Coverage Options in Australia
Understanding Home Insurance Coverage Options in Australia
Home insurance can help protect Australian homeowners from the financial impact of damage, loss or liability connected with their property. This guide explains the main coverage options, including building insurance, contents insurance and optional extras, so you can better understand what a policy may and may not cover. - read more
Boat Insurance: How a Specialist Broker Can Save You Time, Money, and Hassle
Boat Insurance: How a Specialist Broker Can Save You Time, Money, and Hassle
Boating can be an enjoyable pastime, but it also comes with risks. From accidents to theft, unexpected events can take a toll on your finances and boat. This is where boat insurance comes in. Boat insurance provides financial protection in the case of accidents, theft, or other damage to your vessel. - read more

Knowledgebase
Beneficiary:
The person or entity designated to receive the death benefit from a life insurance policy.