Insurance Online :: About Us

About Insurance Online

insuranceonline.com.au

Insurance Online is part of the Financial Services Online network, owned and operated by Clark Family Pty Ltd (A.C.N. 010 281 008). We are dedicated to helping Australians connect with reputable providers of financial, credit, and insurance products and information online.

Insurance Online operates as an introducer and referral service. We do not provide financial, credit, or insurance advice or credit assistance, nor do we recommend or endorse any specific products or providers. Product enquiries submitted through this website may be referred to participating licensed professionals - such as finance brokers, lenders, or insurance brokers—based on the information you provide and partner availability, so that you can deal with them directly. Referral allocation may also take account of operational and commercial factors, including bidding settings.

Our Referral Network and its Limitations

Our referral network consists of participating brokers, lenders, insurers and other providers and does not represent every provider or product available in the market. Being referred through Insurance Online therefore does not mean that you will be presented with all products, providers, pricing, terms, cover or other options that may be available to you.

A participating broker or provider may be able to discuss or compare a range of options available through the lenders, insurers or other providers with whom they deal. The number and range of products considered will depend on that broker’s or provider’s own accreditations, panel, licensing arrangements and business relationships.

You may wish to consider any options presented to you alongside your existing arrangements and other alternatives available from different brokers, lenders, insurers or providers. You can also make your own independent enquiries or obtain additional comparisons before deciding whether a particular product or service is appropriate for you.

We do not determine which financial, credit or insurance product you should choose and do not represent that a referral made through our service will identify the lowest-priced, most suitable or otherwise preferable product available in the market.

In some cases, Insurance Online or Clark Family Pty Ltd may receive a referral fee or commission from the third-party provider in consideration for facilitating the introduction. Ask the third-party provider about any applicable fees and product terms.

All information, articles, tools, and calculators published on this website are provided for general information purposes only and do not take into account your objectives, financial situation, or needs. You should not rely on this information as a substitute for independent advice from a suitably qualified and licensed professional.

Before acting on any information or applying for a product referred to by Insurance Online, you should consider whether it is appropriate for your circumstances and, if necessary, seek personal advice from a qualified adviser, broker, or intermediary.

Our role is to connect consumers with licensed professionals and to facilitate access to specialist finance, credit, and insurance solutions across Australia.

For further information or to make an enquiry, please contact Insurance Online.

Australian Financial Services & Credit Licensing Information

This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

You can verify our authorisations and licensing details via the ASIC website.

Company Background

Clark Family Pty Ltd is the organisation responsible for the Financial Services Online network of websites, which includes Insurance Online. The network consists of a number of Australian-based online platforms designed to help consumers and businesses locate information about financial services and submit enquiries to appropriately licensed providers operating in their specialist fields.

The business was founded by Andrew Clark, who began his career in the Australian financial services industry as an insurance broker. Through this work he gained firsthand experience with the challenges consumers and businesses face when trying to understand financial products, compare options, and connect with advisers.

Recognising the growing role of the internet as a research and communication tool, Andrew Clark established Financial Services Online to make it easier for individuals and businesses to research financial products and connect with qualified advisers where appropriate. The objective was to create an online environment where visitors could access general information, practical tools, and the ability to submit enquiries to licensed professionals in relevant specialist areas.

Over time, the network has expanded to include a range of specialised websites covering various lending and insurance categories. As the platform developed, the company also grew from a founder-led initiative into a small team supporting the ongoing development, maintenance, and administration of the network.

Clark Family Pty Ltd maintains the technology and operational framework that supports these platforms, while participating licensed providers remain responsible for providing any specific financial advice or product recommendations. The business continues to focus on transparency, regulatory compliance, and the efficient matching of enquiries with licensed providers.

Image of our author

Editorial Content and AI-Assisted Publications

In addition to connecting visitors with licensed financial services providers, Insurance Online publishes educational articles, industry news summaries, guides, podcasts, and other informational resources designed to help Australians better understand financial products and services.

Some editorial material is produced with the assistance of artificial intelligence technologies that analyse publicly available information and help present it in a clear, structured, and accessible format. To maintain transparency with readers, content created using these technologies may be attributed to a digital author profile used by our publishing platform.

Insurance Online may also use AI-assisted tools to generate introductory discussion prompts and seed comments designed to encourage community engagement. These contributions are published as platform-generated content and do not represent real individuals, personal experiences, or independent user opinions.

About the Author | Paige Estritori

Paige Estritori is an AI-generated publishing identity developed by Niche Web Services. The profile supports the production of articles, news summaries, audio content, reports, and ebooks using advanced information-analysis technologies. Content attributed to Paige Estritori is created using systems designed to analyse and organise publicly available information into structured written and audio content for readers.

Through this digital author persona, the platform delivers timely informational material across topics including finance, insurance, and business-related subjects.

At Insurance Online, Paige Estritori’s news stories and podcast segments are curated using publicly available information sourced from Insurance News, AFR, Financial Standard, Abc News, SmartCompany, Pro Bono Australia, Business Insider Australia. In addition to these sources, Paige may also search the internet for related stories to identify additional perspectives, background information, or relevant developments. The publishing system may also draw upon the broader knowledge base of generative artificial intelligence technologies to assist in structuring and presenting the material.

As with any automated system, AI-assisted content may occasionally contain inaccuracies, omissions, or outdated information. Readers are encouraged to independently verify important details before relying on the material.

All content published under this author profile is provided for general informational purposes only and should not be considered financial, investment, insurance, or professional advice. Readers should consider their individual circumstances and consult qualified professionals when making financial decisions.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.


Insurance News

Life Claims Review Puts Communication Back in Focus
Life Claims Review Puts Communication Back in Focus
04 Nov 2026: Paige Estritori
A new Life Code Compliance Committee inquiry has sharpened attention on how life insurers manage longer-running total and permanent disability and income protection claims, finding that earlier information requests and clearer communication could reduce avoidable delays for people already dealing with illness, injury or loss of income. - read more
Stronger Insurance Code Moves Closer to Approval
Stronger Insurance Code Moves Closer to Approval
28 Oct 2026: Paige Estritori
Australia's general insurance industry has moved a step closer to a more enforceable customer service framework, after the Insurance Council of Australia submitted a strengthened General Insurance Code of Practice to ASIC on 22 October 2026. The redrafted code is not yet in force, but it signals a meaningful shift in how insurer promises on claims, hardship, vulnerability and accountability may operate once approved and transitioned into new and renewed policies. - read more
What the Cyclone Pool Review Means for Insurance Buyers
What the Cyclone Pool Review Means for Insurance Buyers
16 Sep 2026: Paige Estritori
Australia's cyclone reinsurance pool is again in the spotlight, with a fresh review sharpening attention on whether the scheme is delivering meaningful premium relief for households and small businesses in cyclone-exposed regions. The issue matters well beyond northern Australia, because it sits at the centre of a broader national challenge: how to keep insurance available, affordable and useful as severe weather risk becomes more costly to price. - read more
Why the Latest Affordability Warning Matters for Insurance Buyers
Why the Latest Affordability Warning Matters for Insurance Buyers
19 Aug 2026: Paige Estritori
Australia’s insurance affordability challenge is again in focus, with fresh industry attention on households and small businesses that are struggling to absorb higher premiums in areas exposed to flood, storm, cyclone and bushfire risk. The latest discussion is not simply about prices rising at renewal time. It points to a broader problem: when cover becomes harder to afford, more people are tempted to reduce protection, raise excesses or walk away from insurance altogether. - read more
Severe Weather Claims Are a Reminder to Recheck Your Cover
Severe Weather Claims Are a Reminder to Recheck Your Cover
12 Aug 2026: Paige Estritori
Australia's latest severe-weather claims updates are a timely reminder that insurance resilience is tested long before a claim is lodged. As insurers continue working through damage from recent storms, floods and cyclones, the bigger message for households and business owners is clear: cover needs to be practical, current and matched to real replacement costs. - read more
Insurance Articles

Public Liability vs Professional Indemnity Insurance: Key Differences for Australian Businesses
Public Liability vs Professional Indemnity Insurance: Key Differences for Australian Businesses
Public liability and professional indemnity insurance protect Australian businesses against different types of risk. Public liability focuses on third-party injury or property damage connected with business activities, while professional indemnity focuses on claims arising from professional advice or services. - read more
Business Insurance in Australia: How to Check Your Cover
Business Insurance in Australia: How to Check Your Cover
Business insurance can help protect an Australian business from financial loss caused by property damage, liability claims, interrupted trading, employee injuries and other insured events. This guide explains common cover types, how to assess your risks, what to check in policy documents and when to review or seek professional guidance. - read more
How to Save Money on Your Boat Insurance Premiums
How to Save Money on Your Boat Insurance Premiums
Boat insurance can help protect you from the financial impact of accidental damage, theft, weather events and liability claims. Premiums can vary depending on your boat, how you use it, where it is kept and the cover you choose, so it is worth understanding which factors may influence the cost before you renew or compare policies. - read more
The Role of Life Insurance in Your Overall Financial Strategy
The Role of Life Insurance in Your Overall Financial Strategy
Life insurance can be one part of a broader financial strategy. It is designed to provide a benefit to nominated beneficiaries if the insured person dies, helping them manage debts, living costs and future obligations. Understanding how it works, where it fits and how to review cover can make it easier to consider alongside budgeting, saving, investing and estate planning. - read more
How to Compare Truck Insurance Policies in Australia
How to Compare Truck Insurance Policies in Australia
Truck insurance can help protect drivers, vehicles, cargo and commercial operations from a range of road, liability and business risks. This guide explains how Australian truck drivers and operators can compare policy features, assess cover needs and review quotes without focusing only on price. - read more

Knowledgebase
Indemnity:
A legal principle that stipulates that insurance policies should restore the insured to the financial position they were in before the loss.