Insurance Online :: Contact Us

Contact Insurance Online

insuranceonline.com.au

How can we be of assistance?

If you would like to compare Insurance Online rates, to find out whether you qualify - or simply need some advice relating to the free service we provide, please click here to initiate your enquiry.

Alternatively, Insurance Online also welcomes all feedback and suggestions in relation to this website.

If your enquiry is not related to a quote, please use our online help to ensure that we can assist you promptly.

Alternatively you can write to us at the following address;

PO Box 1183
Palm Beach,
Queensland, Australia 4221

Our registered office address is 43 Larch Street Tallebudgera, Qld Australia 4228

Australian Credit Licensing Information

This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, authorised credit representative of Saccasan Pty Ltd, Australian Credit License 386297. Visit the ASIC website for additional licensing information.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.


Insurance Articles

Navigating Business Interruption Insurance: A Lifeline for SMEs Navigating Business Interruption Insurance: A Lifeline for SMEs
Understanding the safeguards available to protect businesses during times of unexpected adversity is crucial, especially for Small and Medium-sized Enterprises (SMEs). Chief among these safeguards is business interruption insurance. This form of coverage is designed to offer financial assistance to businesses that endure losses due to unforeseeable disruptions. - read more
Protecting Your Legacy: Estate Planning and Life Insurance for Australians Protecting Your Legacy: Estate Planning and Life Insurance for Australians
When thinking about the future, it's essential to have a comprehensive strategy that ensures the well-being of your loved ones and the security of your assets. Estate planning and life insurance are two critical pillars in safeguarding your family's financial stability. Despite the complexity often associated with these topics, understanding their importance and implementing them correctly can provide immense peace of mind. - read more
The Ultimate Guide to Understanding Life Insurance in Australia The Ultimate Guide to Understanding Life Insurance in Australia
Life insurance is a contract between an individual and an insurance company. The insurer promises to pay a designated beneficiary a sum of money upon the death of the insured person. - read more
How to Save Money on Your Boat Insurance Premiums How to Save Money on Your Boat Insurance Premiums
Boat ownership comes with many responsibilities, including obtaining adequate insurance coverage. However, as with any type of insurance, boat insurance premiums can quickly become costly. It's essential to save as much as possible on your policy without sacrificing the necessary protection it provides. - read more
Common Cyber Threats Facing Small Businesses and How Insurance Can Help Common Cyber Threats Facing Small Businesses and How Insurance Can Help
In today's digital age, cybersecurity has become a critical factor for businesses of all sizes. Small businesses, in particular, are increasingly targeted by cybercriminals due to their perceived vulnerabilities. Cybersecurity involves implementing measures to protect computer systems, networks, and data from malicious attacks. Ensuring robust cybersecurity can significantly reduce the risks of data breaches, ransomware, and other cyber threats that could disrupt business operations. - read more
How to Compare Truck Insurance Policies in Australia: A Guide for Drivers How to Compare Truck Insurance Policies in Australia: A Guide for Drivers
When it comes to navigating the sprawling roads of Australia, truck drivers bear a significant responsibility. Not only are they tasked with the safe transportation of goods across vast distances, but they must also protect themselves and their vehicles from the unforeseeable. This is where the crucial role of truck insurance comes into play, providing a safety net that can make all the difference in the face of adversity. - read more
Navigating Business Interruption Insurance: A Lifeline for SMEs Navigating Business Interruption Insurance: A Lifeline for SMEs
Understanding the safeguards available to protect businesses during times of unexpected adversity is crucial, especially for Small and Medium-sized Enterprises (SMEs). Chief among these safeguards is business interruption insurance. This form of coverage is designed to offer financial assistance to businesses that endure losses due to unforeseeable disruptions. - read more
Business Insurance Essentials: What Every Australian Entrepreneur Should Know Business Insurance Essentials: What Every Australian Entrepreneur Should Know
Running a business comes with its fair share of risks and challenges. From natural disasters to employee injuries, there's a lot that can go wrong. This is why having the right business insurance is crucial for any Australian entrepreneur. - read more
Understanding Home Insurance Coverage Options: What Protects Your Property? Understanding Home Insurance Coverage Options: What Protects Your Property?
Home insurance is a critical element for any Australian homeowner, providing financial protection against an array of unexpected events. Essentially, it's a policy that covers losses and damages to an individual's residence, along with furnishings and other assets in the home. This type of insurance also offers liability coverage against accidents in the home or on the property. - read more
Protecting Your Legacy: Estate Planning and Life Insurance for Australians Protecting Your Legacy: Estate Planning and Life Insurance for Australians
When thinking about the future, it's essential to have a comprehensive strategy that ensures the well-being of your loved ones and the security of your assets. Estate planning and life insurance are two critical pillars in safeguarding your family's financial stability. Despite the complexity often associated with these topics, understanding their importance and implementing them correctly can provide immense peace of mind. - read more

Insurance News

ClearView Names New Underwriting Head Amidst Strategic Changes ClearView Names New Underwriting Head Amidst Strategic Changes
30 Jun 2025: Paige Estritori

ASX-listed life insurer ClearView has announced the appointment of Peter Tilocca as Head of Underwriting, coinciding with key updates to its underwriting standards and definitions. Tilocca's extensive two-decade career in Australian underwriting includes leadership roles at Zurich, Noble Oak, One Path Life, and RGA Australia. His new role with ClearView commenced on 30 June. - read more
Ombudsman Supports Theft Claimant in Home Business Coverage Dispute Ombudsman Supports Theft Claimant in Home Business Coverage Dispute
30 Jun 2025: Paige Estritori

A recent case has seen a policyholder triumph over her insurer after the Australian Financial Complaints Authority (AFCA) ruled in her favour following a contentious dispute regarding home business operations. The controversy arose when the woman's theft claim was denied by her insurance provider, IAG, over allegations of fraudulent misrepresentation about the use of her rental property. - read more
AFCA Upholds Insurance Fraud Ruling Over Disputed Possum Accident AFCA Upholds Insurance Fraud Ruling Over Disputed Possum Accident
26 Jun 2025: Paige Estritori

A motorist's claim that he crashed into a tree to avoid a possum has been denied by the Australian Financial Complaints Authority (AFCA), which supported the insurer's fraud decision. The incident involved the driver crashing his Jeep—insured for over $20,000—on a dimly-lit street, purportedly avoiding the rain-soaked motorway en route to the store. - read more
Code Watchdog Criticises Insurer for Misleading Rejection Letters Code Watchdog Criticises Insurer for Misleading Rejection Letters
24 Jun 2025: Paige Estritori

The Life Code Compliance Committee has recently reprimanded a life insurance provider for issuing misleading rejection letters to policy applicants. These letters were deemed 'ambiguous and contradictory' and failed to clearly inform applicants of their review options after being denied coverage. - read more
Insurer Ordered to Pay Full Claim for Confusing Patio Coverage Insurer Ordered to Pay Full Claim for Confusing Patio Coverage
23 Jun 2025: Paige Estritori

A recent ruling mandates that an insurer must fully honor a storm-related claim due to ambiguous policy wording regarding items in open areas. The Australian Financial Complaints Authority (AFCA) determined that the insurer's restriction on coverage for items in a patio area was unfounded, as the policy's phrasing was not clear. - read more

Your free insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Claim:
A formal request made by the policyholder to the insurance company for payment of a loss covered by the insurance policy.