Insurance Online :: News

Share this news item!

Queensland's Persistent Flood Woes: A Call for Resilient Rebuilding

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The recent floods in northern Queensland have left a significant mark, with the Insurance Council of Australia reporting 1,435 insurance claims following the heavy rains.

As the weather slowly begins to clear, residents of Townsville have started returning home, heaving a sigh of relief as the city narrowly avoided severe flooding.

Although Townsville was spared the worst, the situation in Ingham remains grim, with the Herbert River experiencing major flooding. The waters rose to 14.94 meters at the Ingham Pump Station, surpassing the major flood threshold of 12 meters. Emergency services are on high alert as risk of further flooding persists, though river levels are expected to recede in the coming days.

State Premier David Crisafulli remarked positively on Townsville’s fortune, acknowledging, “There is no doubt that the city has dodged a bullet.” However, he emphasized the ongoing challenges in Ingham, recalling the devastating floods of 1967 as the town grapples with a similar disaster.

Meteorologist Miriam Bradbury from the Bureau of Meteorology reported scattered rains replacing the earlier deluge, easing some pressure but keeping vigilant watch over river systems. She cautioned that riverine flooding risks remain as water moves through the catchments.

The Premier highlighted the extensive damage across Ingham, noting the severely affected homes, businesses, and farms. “There have been people who have been inundated at home, at their businesses and in their farms,” he shared. In a decisive move towards resilience, he announced plans to rebuild critical infrastructure with disaster prevention in mind. “We are determined to build betterment into all that we do,” Crisafulli stated, underscoring the need to learn and improve from each disaster.

Insurance firms are mobilizing to support affected communities. IAG has processed around 100 claims and deployed additional staff to the region, with Suncorp and RACQ joining efforts to assist claims handling locally.

The floodwaters pose risks beyond immediate physical damage. Brodie West, President of the Restoration Industry Association, advised caution when dealing with contaminated floodwaters, which contain a myriad of hazards like soil bacteria, industrial waste, and heavy metals. She emphasized the importance of taking “the right approach… in particular drying and hazard removal” to mitigate health risks associated with floods.

While the insurance adjustments and government resolution provide some hope, the scale of recovery underscores the need for strategic rebuilding. Repurposing traditional infrastructure models towards ones that withstand future climate-driven challenges is crucial. As Premier Crisafulli mentioned: “Disasters will strike and communities understand that, but there’s no point continuing to do the same thing and expecting a different result.”

The source for this report was derived from Insurance News, capturing the ongoing developments and responses in the face of Queensland’s challenging flood conditions.

Published:Wednesday, 5th Feb 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Australians File Record 111,373 Financial Complaints in 2025

28 Feb 2026: Paige Estritori

In 2025, Australians lodged a record 111,373 complaints with the financial watchdog, marking a 14% increase from the previous year. This surge underscores growing consumer dissatisfaction and challenges within the financial services sector. - read more

Australian Home Insurance Premiums Soar by 51% Over Five Years

28 Feb 2026: Paige Estritori

Australian homeowners have experienced a significant surge in home insurance premiums, with an average increase of 51% over the past five years. This substantial rise has placed a considerable financial burden on many households, particularly those in regions prone to natural disasters. - read more

AFCA Identifies Widespread Issues in Australian Insurance Industry

12 Feb 2026: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has released its latest Systemic Issues Insights Report, covering the second half of the 2024-25 financial year. The report details the identification and resolution of systemic issues across Australia’s financial services sector, with a significant focus on insurance and related products. - read more

Australian Insurers Achieve Record Profits Amid Rising Premiums

04 Feb 2026: Paige Estritori

In 2024, Australia's insurance industry reported an after-tax profit of $6.1 billion, a figure that is three times higher than the five-year average of $2 billion. This substantial increase is attributed to significant premium hikes and a relatively benign year for natural disasters. - read more

Calls for Greater Transparency as Insurance Premiums Soar

04 Feb 2026: Paige Estritori

Australian homeowners are facing significant increases in insurance premiums, with some reporting hikes of up to 600% over the past year. This trend has prompted consumer advocacy groups to call for greater transparency from insurers regarding the factors driving these substantial increases. - read more

Click for more Insurance News

Insurance Articles

Starting Out: How to Pick the Right Insurance As a Young Professional in Australia

Welcome to the journey of safeguarding your future! As a young professional in Australia, you're likely juggling the demands of a burgeoning career with personal goals and financial responsibilities. Navigating the world of insurance is critical in creating a safety net around these aspirations. But why exactly is insurance a cornerstone for those entering the professional realm, and how do you discern which coverage best aligns with your unique pathway? - read more

How to Choose the Right Boat for Your Needs and Budget

Choosing the right boat can be a daunting task, particularly if you’re new to boating or unfamiliar with the full range of options available. With so many different types, sizes, and features to consider, it’s important to have a clear understanding of your needs and preferences before you start shopping for a boat. - read more

Family Planning: Exploring Life Insurance Options for New Parents

Stepping into parenthood comes with a myriad of responsibilities, one of which includes securing your family's financial future. Life insurance serves as a financial cornerstone for young professionals who are navigating the complexities of family planning. Recognizing the significance of the role insurance plays can empower new parents to make informed decisions that corroborate their family's safety and well-being. - read more

Boat Insurance: How a Specialist Broker Can Save You Time, Money, and Hassle

Boating can be an enjoyable pastime, but it also comes with risks. From accidents to theft, unexpected events can take a toll on your finances and boat. This is where boat insurance comes in. Boat insurance provides financial protection in the case of accidents, theft, or other damage to your vessel. - read more

The Comprehensive Comparison: Evaluating Different Insurance Providers in Australia

Welcome to the comprehensive guide on evaluating different insurance providers in Australia. Navigating through the plethora of insurance options can be overwhelming. With a market full of competing insurers, choosing the right provider is critical to ensuring ample protection for your assets, health, and peace of mind. This introduction aims to underscore the significance of this decision for Australian consumers. - read more

Knowledgebase

Insurance Premium:
The periodic amount paid for the purchase of insurance.

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.

IMPORTANT: We do not provide financial product advice or credit assistance. We act solely as an introducer and refer enquiries to licensed third-party intermediaries, insurers, and lenders - with whom you can then deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should always verify the credentials of your financial adviser before proceeding with recommendations that they may present. Visit the ASIC website for further information.