Queensland's Persistent Flood Woes: A Call for Resilient Rebuilding

The recent floods in northern Queensland have left a significant mark, with the Insurance Council of Australia reporting 1,435 insurance claims following the heavy rains.

As the weather slowly begins to clear, residents of Townsville have started returning home, heaving a sigh of relief as the city narrowly avoided severe flooding.

Although Townsville was spared the worst, the situation in Ingham remains grim, with the Herbert River experiencing major flooding. The waters rose to 14.94 meters at the Ingham Pump Station, surpassing the major flood threshold of 12 meters. Emergency services are on high alert as risk of further flooding persists, though river levels are expected to recede in the coming days.

State Premier David Crisafulli remarked positively on Townsville’s fortune, acknowledging, “There is no doubt that the city has dodged a bullet.” However, he emphasized the ongoing challenges in Ingham, recalling the devastating floods of 1967 as the town grapples with a similar disaster.

Meteorologist Miriam Bradbury from the Bureau of Meteorology reported scattered rains replacing the earlier deluge, easing some pressure but keeping vigilant watch over river systems. She cautioned that riverine flooding risks remain as water moves through the catchments.

The Premier highlighted the extensive damage across Ingham, noting the severely affected homes, businesses, and farms. “There have been people who have been inundated at home, at their businesses and in their farms,” he shared. In a decisive move towards resilience, he announced plans to rebuild critical infrastructure with disaster prevention in mind. “We are determined to build betterment into all that we do,” Crisafulli stated, underscoring the need to learn and improve from each disaster.

Insurance firms are mobilizing to support affected communities. IAG has processed around 100 claims and deployed additional staff to the region, with Suncorp and RACQ joining efforts to assist claims handling locally.

The floodwaters pose risks beyond immediate physical damage. Brodie West, President of the Restoration Industry Association, advised caution when dealing with contaminated floodwaters, which contain a myriad of hazards like soil bacteria, industrial waste, and heavy metals. She emphasized the importance of taking “the right approach… in particular drying and hazard removal” to mitigate health risks associated with floods.

While the insurance adjustments and government resolution provide some hope, the scale of recovery underscores the need for strategic rebuilding. Repurposing traditional infrastructure models towards ones that withstand future climate-driven challenges is crucial. As Premier Crisafulli mentioned: “Disasters will strike and communities understand that, but there’s no point continuing to do the same thing and expecting a different result.”

The source for this report was derived from Insurance News, capturing the ongoing developments and responses in the face of Queensland’s challenging flood conditions.

Published:Wednesday, 5th Feb 2025
Source: Paige Estritori

Share this news item:

Insurance News

Allianz Australia Completes Acquisition of RAA Insurance

15 Oct 2025: Paige Estritori

Allianz Australia has successfully completed the acquisition of RAA Insurance for $642 million, marking a significant expansion of its operations in South Australia. This strategic move is set to enhance Allianz's market presence and diversify its service offerings in the region. - read more

Australian Government Provides Income Support to Workers Affected by Cyclone Alfred

07 Oct 2025: Paige Estritori

The Australian government has announced financial support measures for workers affected by ex-Tropical Cyclone Alfred, which recently caused severe flooding, power outages, and property damage across Queensland and New South Wales. This initiative aims to alleviate the financial burden on individuals who have lost income due to the cyclone's impact. - read more

ASIC Takes Legal Action Against QBE Over Misleading Discount Practices

07 Oct 2025: Paige Estritori

The Australian Securities and Investments Commission (ASIC) has commenced Federal Court proceedings against QBE Insurance, alleging that the insurer misled more than 500,000 customers regarding pricing discounts between July 2017 and September 2022. This legal action underscores the regulator's commitment to ensuring transparency and fairness in the insurance sector. - read more

Suncorp Achieves $1.49 Billion Profit and Initiates $262 Million Share Buyback

07 Oct 2025: Paige Estritori

Suncorp, one of Australia's leading insurers, has reported an 8% increase in full-year cash earnings, reaching A$1.49 billion for the year ending June 30, 2025. This performance surpasses analyst expectations and underscores the company's robust financial health. - read more

ACCC Raises Competition Concerns Over IAG's Proposed Acquisition of RAC Insurance

29 Sep 2025: Paige Estritori

The Australian Competition and Consumer Commission (ACCC) has expressed concerns regarding Insurance Australia Group's (IAG) proposed A$1.35 billion acquisition of the Royal Automobile Club of Western Australia's (RAC) insurance business. The regulator warns that the deal could reduce competition in Western Australia's motor and home insurance markets, potentially leading to increased premiums and reduced service quality. - read more

Click for more Insurance News

Insurance Articles

Family Planning: Exploring Life Insurance Options for New Parents

Stepping into parenthood comes with a myriad of responsibilities, one of which includes securing your family's financial future. Life insurance serves as a financial cornerstone for young professionals who are navigating the complexities of family planning. Recognizing the significance of the role insurance plays can empower new parents to make informed decisions that corroborate their family's safety and well-being. - read more

Income Protection: How to Safeguard Your Earnings in Uncertain Times

In the landscape of personal financial planning, income protection insurance emerges as a critical safeguard against the unpredictable nature of life's many uncertainties. As we navigate through economic turbulence and job market volatility, the importance of income protection becomes ever more apparent. This type of insurance serves as a financial backstop, designed to provide a stable flow of income when you're unable to work due to sickness or injury. - read more

Common Cyber Threats Facing Small Businesses and How Insurance Can Help

In today's digital age, cybersecurity has become a critical factor for businesses of all sizes. Small businesses, in particular, are increasingly targeted by cybercriminals due to their perceived vulnerabilities. Cybersecurity involves implementing measures to protect computer systems, networks, and data from malicious attacks. Ensuring robust cybersecurity can significantly reduce the risks of data breaches, ransomware, and other cyber threats that could disrupt business operations. - read more

Understanding Home Insurance Coverage Options: What Protects Your Property?

Home insurance is a critical element for any Australian homeowner, providing financial protection against an array of unexpected events. Essentially, it's a policy that covers losses and damages to an individual's residence, along with furnishings and other assets in the home. This type of insurance also offers liability coverage against accidents in the home or on the property. - read more

Common Misconceptions About Home Insurance in Australia

Home insurance is an essential safety net for Australians, providing financial protection against unexpected events that could damage your most significant asset—your home. It ensures that you have the necessary support to rebuild or repair in the event of disasters like storms, fire, or theft. For Australian homeowners, having the right insurance means peace of mind. - read more

Knowledgebase

Term Life Insurance:
A form of life insurance that is a pure protection policy with no cash or maturity value which lasts for a specific length of time, called a term.

This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, authorised Financial Services Representative of Unique Group Broker Services Pty Ltd, Australian Financial Services License 509434. Visit the ASIC website for additional licensing information.

IMPORTANT: We are neither authorised nor licensed to provide finance or financial products and we do not offer any form of credit or other financial advice. All product enquiries and requests for financial and/or other advice on this website are referred to third party intermediaries, insurers and lenders - with whom you can then deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for vaidating the legitimacy of our referral partners, you should always verify the credentials of your financial adviser before proceeding with recommendations that they may present. Visit the ASIC website for further information.