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Life Claims Review Puts Communication Back in Focus
Life Claims Review Puts Communication Back in Focus
04 Nov 2026: Paige Estritori
A new Life Code Compliance Committee inquiry has sharpened attention on how life insurers manage longer-running total and permanent disability and income protection claims, finding that earlier information requests and clearer communication could reduce avoidable delays for people already dealing with illness, injury or loss of income. - read more
Stronger Insurance Code Moves Closer to Approval
Stronger Insurance Code Moves Closer to Approval
28 Oct 2026: Paige Estritori
Australia's general insurance industry has moved a step closer to a more enforceable customer service framework, after the Insurance Council of Australia submitted a strengthened General Insurance Code of Practice to ASIC on 22 October 2026. The redrafted code is not yet in force, but it signals a meaningful shift in how insurer promises on claims, hardship, vulnerability and accountability may operate once approved and transitioned into new and renewed policies. - read more
What the Cyclone Pool Review Means for Insurance Buyers
What the Cyclone Pool Review Means for Insurance Buyers
16 Sep 2026: Paige Estritori
Australia's cyclone reinsurance pool is again in the spotlight, with a fresh review sharpening attention on whether the scheme is delivering meaningful premium relief for households and small businesses in cyclone-exposed regions. The issue matters well beyond northern Australia, because it sits at the centre of a broader national challenge: how to keep insurance available, affordable and useful as severe weather risk becomes more costly to price. - read more
Why the Latest Affordability Warning Matters for Insurance Buyers
Why the Latest Affordability Warning Matters for Insurance Buyers
19 Aug 2026: Paige Estritori
Australia’s insurance affordability challenge is again in focus, with fresh industry attention on households and small businesses that are struggling to absorb higher premiums in areas exposed to flood, storm, cyclone and bushfire risk. The latest discussion is not simply about prices rising at renewal time. It points to a broader problem: when cover becomes harder to afford, more people are tempted to reduce protection, raise excesses or walk away from insurance altogether. - read more
Severe Weather Claims Are a Reminder to Recheck Your Cover
Severe Weather Claims Are a Reminder to Recheck Your Cover
12 Aug 2026: Paige Estritori
Australia's latest severe-weather claims updates are a timely reminder that insurance resilience is tested long before a claim is lodged. As insurers continue working through damage from recent storms, floods and cyclones, the bigger message for households and business owners is clear: cover needs to be practical, current and matched to real replacement costs. - read more
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Insurance Articles

Business Interruption Insurance for Australian SMEs: How It Works
Business Interruption Insurance for Australian SMEs: How It Works
Business interruption insurance is designed to help a business manage the financial impact of a covered disruption that temporarily affects normal operations. For Australian small and medium-sized enterprises, understanding what this cover may include, when it may respond and how claims are assessed can support more informed business insurance planning. - read more
Income Protection: How to Safeguard Your Earnings in Uncertain Times
Income Protection: How to Safeguard Your Earnings in Uncertain Times
In the landscape of personal financial planning, income protection insurance emerges as a critical safeguard against the unpredictable nature of life's many uncertainties. As we navigate through economic turbulence and job market volatility, the importance of income protection becomes ever more apparent. This type of insurance serves as a financial backstop, designed to provide a stable flow of income when you're unable to work due to sickness or injury. - read more
How to Compare Truck Insurance Policies in Australia
How to Compare Truck Insurance Policies in Australia
Truck insurance can help protect drivers, vehicles, cargo and commercial operations from a range of road, liability and business risks. This guide explains how Australian truck drivers and operators can compare policy features, assess cover needs and review quotes without focusing only on price. - read more
How to Compare Life Insurance Policies in Australia Without Overpaying
How to Compare Life Insurance Policies in Australia Without Overpaying
Life insurance can help provide financial protection for loved ones if the insured person dies or, where included, is diagnosed with a terminal illness. Comparing policies is not just about finding the lowest premium; it is about understanding the cover amount, policy terms, exclusions, fees and long-term affordability before deciding what may suit your circumstances. - read more
Common Cyber Threats Facing Small Businesses and How Cyber Insurance Can Help
Common Cyber Threats Facing Small Businesses and How Cyber Insurance Can Help
Small businesses rely on digital systems for payments, customer records, communications and day-to-day operations. That reliance can also create exposure to cyber threats such as phishing, ransomware, data breaches, insider risks and malware. Cyber insurance may help a business manage some of the financial and practical consequences of a cyber incident, but it works best alongside strong cybersecurity practices. - read more

Knowledgebase
Subrogation:
The process by which an insurance company seeks to recover the amount paid to the policyholder from a third party responsible for the loss.

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