Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
This week: Tasmania appoints an industry veteran to design TasInsure, a proposed state-run insurer for households, SMEs and community groups. Victorian bushfire claims have exceeded about $200 million, with implications for premiums and cover in high‑risk areas. Broker transparency is set to lift, with stronger disclosure of fees and commissions for individuals and small businesses. And NSWs regulator fines an insurer over delayed CTP injury payments, underscoring tighter scrutiny of claim timeliness. Listeners are urged to compare quotes, check sums insured, and ask for itemised broker costs.
Hello and welcome to Insurance Online News with Paige Estritori, on Thursday, 29 January 2026.
First, Tasmanias push for a state-run insurer took a step forward. The government has appointed veteran advisor John Trowbridge to help design “TasInsure” for households, small businesses, and community groups. Supporters say it could improve access and affordability; critics warn the model will need careful governance and clear scope. For now, nothing changes for your cover, so keep comparing personal and business insurance quotes and, when the scheme details land, weigh it up alongside private options with broker guidance.
Meanwhile, claims from the recent Victorian bushfires have already topped about two hundred million dollars. Large catastrophe bills can flow through to premiums and underwriting appetite, especially in higher‑risk regions. If youre in a bushfire zone, check your sum insured, document assets, and ask your broker about resilience measures that can help you stay covered and avoid underinsurance.
On broker conduct, an updated response to the code of practice review backs clearer disclosure of broker fees and commissions to individuals and small businesses. Consumer groups still want stronger, enforceable obligations. What it means for you is simple: expect more upfront detail. Ask for an itemised summary of services and costs when you compare policies online or through a broker, so you can judge value, not just price.
And in claims oversight, the NSW State Insurance Regulatory Authority, SIRA, has penalised an insurer for delays in paying compulsory third party, or CTP, injury claims. Regulators are sharpening their focus on timeliness and fair treatment. If your claim stalls, keep a dated log of contacts, follow the insurers dispute process, and consider broker support to escalate—so youre not navigating it alone.
Thats it for this week. For fast, free quotes and expert help comparing cover for home, car, life, income protection or business, head to insuranceonline.com.au. Im Paige Estritori—thanks for listening, and talk soon.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Welcome to the guide designed to navigate Australian entrepreneurs through the intricate world of business insurance. In an era where risks are as diverse as they are frequent, choosing the right insurance is not just prudent—it's a critical element of sustaining and growing your enterprise. - read more
Life insurance stands as a pillar of financial stability in the lives of many Australians, providing peace of mind and security for families and individuals facing the uncertainty of the future. The importance of life insurance cannot be overstated; it offers a safety net that serves to protect your loved ones in the event of a tragedy, ensuring their financial well-being during difficult times. - read more
Choosing the right boat can be a daunting task, particularly if you’re new to boating or unfamiliar with the full range of options available. With so many different types, sizes, and features to consider, it’s important to have a clear understanding of your needs and preferences before you start shopping for a boat. - read more
Boat ownership comes with many responsibilities, including obtaining adequate insurance coverage. However, as with any type of insurance, boat insurance premiums can quickly become costly. It's essential to save as much as possible on your policy without sacrificing the necessary protection it provides. - read more
Embarking on the journey of entrepreneurship entails foreseeing and mitigating risks before they turn into setbacks for your business. In Australia, safeguarding your enterprise with adequate business insurance is not just a regulatory requirement, but also a strategic move to protect your company's future. In this article, we delve into the importance of being fully covered and guide you through the myriad of insurance options suitable for your business venture. - read more
Recent findings from the PwC Insurance Banana Skins Survey reveal that Australian insurers are trailing their global counterparts in preparedness for emerging risks, particularly in the realms of cyber threats and artificial intelligence (AI). This lag poses significant challenges as the industry confronts an increasingly complex risk landscape. - read more
In 2025, Australian homeowners experienced a substantial increase in home and contents insurance premiums, with the average annual premium rising by 14%, equating to an additional $343. This surge has placed a significant financial burden on many households, prompting concerns about the affordability and accessibility of essential insurance coverage. - read more
In recent times, Australian insurers have come under intense scrutiny for implementing substantial premium increases, with some homeowners experiencing hikes of up to 600%. This trend has sparked widespread concern among consumers and advocacy groups, especially in light of the industry's record profits. - read more
Recent findings from the PwC Insurance Banana Skins Survey indicate that Australian insurers are trailing their global counterparts in preparedness for emerging risks, particularly in the realms of cyber threats and artificial intelligence (AI). This lag poses significant challenges as the industry confronts an increasingly complex risk landscape. - read more
Australia's insurance sector is undergoing a significant transformation as companies increasingly adopt artificial intelligence (AI) and machine learning (ML) technologies to enhance operations, improve customer service, and strengthen fraud detection capabilities. This shift comes in response to mounting regulatory pressures, escalating climate-related risks, and the need to modernise legacy systems. - read more