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Insurance News

Life Claims Review Puts Communication Back in Focus
Life Claims Review Puts Communication Back in Focus
04 Nov 2026: Paige Estritori
A new Life Code Compliance Committee inquiry has sharpened attention on how life insurers manage longer-running total and permanent disability and income protection claims, finding that earlier information requests and clearer communication could reduce avoidable delays for people already dealing with illness, injury or loss of income. - read more
Stronger Insurance Code Moves Closer to Approval
Stronger Insurance Code Moves Closer to Approval
28 Oct 2026: Paige Estritori
Australia's general insurance industry has moved a step closer to a more enforceable customer service framework, after the Insurance Council of Australia submitted a strengthened General Insurance Code of Practice to ASIC on 22 October 2026. The redrafted code is not yet in force, but it signals a meaningful shift in how insurer promises on claims, hardship, vulnerability and accountability may operate once approved and transitioned into new and renewed policies. - read more
What the Cyclone Pool Review Means for Insurance Buyers
What the Cyclone Pool Review Means for Insurance Buyers
16 Sep 2026: Paige Estritori
Australia's cyclone reinsurance pool is again in the spotlight, with a fresh review sharpening attention on whether the scheme is delivering meaningful premium relief for households and small businesses in cyclone-exposed regions. The issue matters well beyond northern Australia, because it sits at the centre of a broader national challenge: how to keep insurance available, affordable and useful as severe weather risk becomes more costly to price. - read more
Why the Latest Affordability Warning Matters for Insurance Buyers
Why the Latest Affordability Warning Matters for Insurance Buyers
19 Aug 2026: Paige Estritori
Australia’s insurance affordability challenge is again in focus, with fresh industry attention on households and small businesses that are struggling to absorb higher premiums in areas exposed to flood, storm, cyclone and bushfire risk. The latest discussion is not simply about prices rising at renewal time. It points to a broader problem: when cover becomes harder to afford, more people are tempted to reduce protection, raise excesses or walk away from insurance altogether. - read more
Severe Weather Claims Are a Reminder to Recheck Your Cover
Severe Weather Claims Are a Reminder to Recheck Your Cover
12 Aug 2026: Paige Estritori
Australia's latest severe-weather claims updates are a timely reminder that insurance resilience is tested long before a claim is lodged. As insurers continue working through damage from recent storms, floods and cyclones, the bigger message for households and business owners is clear: cover needs to be practical, current and matched to real replacement costs. - read more
Insurance Articles

Public Liability Insurance in Australia: What It Covers and When It May Apply
Public Liability Insurance in Australia: What It Covers and When It May Apply
Public liability insurance can help Australian businesses respond to claims involving injury or property damage to third parties. This guide explains what it commonly covers, what it may exclude, who may consider it and how certificates of currency and claims usually work. - read more
Income Protection: How to Safeguard Your Earnings in Uncertain Times
Income Protection: How to Safeguard Your Earnings in Uncertain Times
In the landscape of personal financial planning, income protection insurance emerges as a critical safeguard against the unpredictable nature of life's many uncertainties. As we navigate through economic turbulence and job market volatility, the importance of income protection becomes ever more apparent. This type of insurance serves as a financial backstop, designed to provide a stable flow of income when you're unable to work due to sickness or injury. - read more
Business Insurance in Australia: A Practical Guide for Entrepreneurs
Business Insurance in Australia: A Practical Guide for Entrepreneurs
Business insurance can help Australian entrepreneurs manage financial risks linked to accidents, property damage, professional services, business disruption and emerging threats such as cyber incidents. This guide explains the main cover types, key policy terms and practical steps for comparing options without treating insurance as a one-size-fits-all decision. - read more
Underinsurance, Sum Insured and Policy Limits: What Australian Insurance Customers Should Understand
Underinsurance, Sum Insured and Policy Limits: What Australian Insurance Customers Should Understand
Underinsurance can leave households and businesses paying unexpected costs after a claim. This guide explains sum insured amounts, policy limits and sub-limits, and how to review cover more carefully before comparing insurance options. - read more
How to Compare Life Insurance Policies in Australia Without Overpaying
How to Compare Life Insurance Policies in Australia Without Overpaying
Life insurance can help provide financial protection for loved ones if the insured person dies or, where included, is diagnosed with a terminal illness. Comparing policies is not just about finding the lowest premium; it is about understanding the cover amount, policy terms, exclusions, fees and long-term affordability before deciding what may suit your circumstances. - read more

Knowledgebase
Insurance Claim:
Notification to an insurance company requesting payment of an amount due under the terms of the policy.